Category Archives: Technical

ConnectKey Technology

ConnectKey Technology The new controller for Xerox MFP copiers is designed to put me (as an analyst) out of business.  The single feature they plan to do it with, is the Remote Control Panel.  I have always been able to … Continue reading

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Fault, Error, Problem Codes – Let’s Fix Them

  Fault, Error, Problem Codes – Let’s Fix Them Posted By Cheryl Otstott On February 26, 2013 (11:04 am) In General Information, Online Support Assistant, Support Tools Picture it — You are having a perfectly calm and uneventful day and then it happens…a … Continue reading

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Problems Accessing Copier in Internet Explorer

This problem just came up with a Xerox WC 7125 MFP.  Older browsers seem to work fine, but Explorer 9 seemed to fail. Problem: The web page is asking for a username and password to access the properties of the … Continue reading

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Tray Selection

Tray Selection One of the more common problems I run into is “Tray Selection”.  Customers will set the Tray Selection from the Xerox Print Driver and then call when a different tray is used.  For example, they load Tray 2 … Continue reading

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Scan to E-Mail – WorkCentre 7120/7125

My CrossLoop Page: www.crossloop.com/dfondale The information needed to set up Scan to E-Mail is as follows: The IP address or host name of the SMTP server The port number that the SMTP server is listening on The authentication method that … Continue reading

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